AIO Production Service Disruption

Incident Report for ACMO

Resolved

This incident has been resolved.
Posted Sep 24, 2026 - 15:04 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2026 - 14:47 AEST

Identified

We are currently experiencing an infrastructure issue affecting access to the AIO production environment. Our team is working with our infrastructure provider as a high priority to restore service as quickly as possible. We will provide a further update once service has been restored.
Posted Sep 24, 2026 - 14:28 AEST
This incident affected: AIO Suite (AU) (Accounts Payable (AP), Accounts Receivable (AR), Platform Services).